Privacy Policy

Timeless Jewels by Shveta recognizes the importance of your personal information. This Privacy Policy sets out how Timeless Jewels by Shveta uses and protects information that its customers, visitors and users give when accessing www.timelessjewelsbyshveta.com (the “Site”). By accessing this Site, using features of this Site and submitting information to Timeless Jewels by Shveta, you are bound by all terms and conditions in this Privacy Policy.

INFORMATION WE COLLECT

Information you provide: When you register an account or complete a transaction through the Site, we collect some “Personal Information” (that is, any information that can be directly associated with you), such as your name, title, email address, phone number, address, billing information and other similar information.

Timeless Jewels by Shveta is responsible for the collection, use, disclosure, retention, and protection of your Personal Information in accordance with its privacy standards as well as any applicable national laws. Timeless Jewels by Shveta may process and retain your Personal Information on its servers in India where its data centres are located, and/or on the servers of its third party(in or outside India), having contractual relationships with Timeless Jewels by Shveta.

Analytics: When you access our Site, we may collect information (either directly or using third party services) using logging and cookies which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Site. 

Log data: As with most website and technology services delivered over the Internet, our servers automatically collect information when you access or use our Site and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Site, the purchases that you make, the products you view, browser type and settings, the date and time the Site was accessed, information about browser configuration and plugins, language preferences and cookie data.

Device Information:
We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Cookie Information: A cookie is a text file stored by a User’s web browser, which enables the browser to remember passwords, orders and preferences when visiting a website. We use cookies and similar technologies such as pixel tags and web beacons in our Site that help us collect certain usage data about you (such as your preferences and to process shopping cart items) (“Usage Data”), which may become Personal Information due to direct association with you. The Site may also include cookies and similar tracking technologies of third parties, which may collect information about you via the Site and across other sites and online services, including social media platforms. Our use of cookies and similar technologies such as pixel tags and web beacons is generally for operational purposes, website performance purposes, enhancing functionality of the Site and advertising.

HOW DO WE USE INFORMATION
Timeless Jewels by Shveta uses information that it collects for the purpose of fulfilling it’s contractual obligations to you, in furtherance of our legitimate interests in operating our Site and business and/or where you have consented to such usage. 

More specifically, Timeless Jewels by Shveta uses Personal Information:

To provide, update, maintain and protect our Site and business. This includes use of Personal Information to support delivery of the Site, prevent or address service errors, security or technical issues, analyse and monitor usage, trends and other activities or at your request.

To communicate with you by responding to your requests, comments and questions. If you contact Timeless Jewels by Shveta, we may use your Personal Information to respond.

To send emails and other communications. Timeless Jewels by Shveta may send you service, technical and other administrative emails, messages and other types of communications. Timeless Jewels by Shveta may also contact you to inform you about changes in our products, and important notices, such as security and fraud notices.

For billing, account management and other administrative matters. We may need to contact you for invoicing, account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.

To investigate and help prevent security issues and abuse.

For marketing purposes. Timeless Jewels by Shveta may use the information we collect, including Personal Information, to market our products and services to new and existing customers, and to understand our audience. Timeless Jewels by Shveta may also use your Personal Information to send you marketing messages.

INFORMATION SHARING AND DISCLOSURE
Timeless Jewels by Shveta may transfer and/or disclose your Personal Information to or with third parties in order to provide the services or products requested by you, and under the following circumstances:

  • Timeless Jewels by Shveta shares certain Personal Information with its shipping company, credit card processing company, payment service, email service provider and other third parties necessary in order to fulfill an order placed on our Site. These third parties are prohibited from using your Personal Information for promotional purposes. 
  • Timeless Jewels by Shveta may share Personal Information and other information we collect with our Service Providers and other third parties in connection with our marketing and business development efforts.
  • Timeless Jewels by Shveta shares non-Personal Information for purposes of better understanding the usage of the Site by Users and improving on that experience.
  • Timeless Jewels by Shveta reserves the right to disclose Personal Information: as permitted or required by law; when Timeless Jewels by Shveta believes disclosure is necessary to protect our rights or to comply with a legal process; and/or in the event it is necessary to prevent, investigate or take action regarding unlawful, illegal or suspicious activities that violate the Privacy Policy.

RETENTION OF DATA
Timeless Jewels by Shveta will retain your Personal Information for as long as is reasonable or appropriate for the purposes set out in this Privacy Policy.

Timeless Jewels by Shveta will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

CHANGE OF PRIVACY POLICY
Timeless Jewels by Shveta reserves the right, in our discretion to change, modify, add or delete portions of the Terms & Conditions of this Privacy Policy at any time. Your continued use of Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to those transfers.

Timeless Jewels by Shveta will take all necessary steps to treat your Personal Information securely and in accordance with this Privacy Policy, as described above.